This cross-platform proprietary file format is called snagX. One major enhancement they did in this regard is to introduce a new native file format for screen captures. Throughout the years, TechSmith has been focusing on feature parity between the Windows and macOS versions. The problems I encountered have been resolved to the extent that I’m comfortable recommending the software program again for all users. Techsmith did acknowledge and fix the issues. If you were a new user, you were probably happy with the robust feature set. In addition, there were some bugs that were very frustrating. While there were plenty of enhancements, including a new file format, there were some changes that impacted existing users and their image libraries.
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